Privacy Policy

1. Introduction

JC College Station Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website or services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, or contact us. This may include:

• Name and contact information (phone number, email address, mailing address)
• Property information and service location
• Details about your masonry service needs
• Payment and billing information
• Communication preferences

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages viewed. This helps us improve our website and understand how visitors use our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and complete transactions
• Communicate with you about services, appointments, and updates
• Send you marketing communications (with your consent)
• Respond to your questions and provide customer support
• Analyze website usage and improve user experience
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure the security of our services

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business (payment processors, scheduling tools, email services)
• With contractors or subcontractors who work on your project
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of JC College Station Masonry, our customers, or others
• In connection with a business transfer, merger, or acquisition

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. We may also use analytics services like Google Analytics to collect information about website traffic and usage patterns.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use secure servers, encryption, and other security technologies to safeguard your data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account information and passwords.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Privacy Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we have about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information
• Opt-out: You can unsubscribe from marketing communications at any time
• Restriction: You can ask us to limit how we use your information

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information to third parties.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: